Privacy policy
Privacy Policy
At Soma, we are committed to protecting your privacy and handling your personal data with care and transparency.
Information we collect
When you visit our website or place an order, we may collect the following information:
- Your name, email address, and contact details
- Your billing and delivery address
- Your payment information (processed securely — we never store card details)
- Your browsing behaviour on our website via cookies
How we use your information
We use your information to:
- Process and fulfil your orders
- Send you order confirmations and delivery updates
- Respond to your enquiries and customer service requests
- Improve our website and your shopping experience
- Send you marketing communications if you have opted in to receive them
Sharing your information
We do not sell or rent your personal data to third parties. We may share your information with trusted third party service providers such as courier companies and payment processors solely for the purpose of fulfilling your order.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings at any time, though this may affect some features of our website.
Marketing communications
If you have opted in to receive marketing emails from Soma, you can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us directly at somacompany.uk@gmail.com
Your rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at somacompany.uk@gmail.com
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Third party links
Our website may contain links to third party websites. Soma is not responsible for the privacy practices of any third party sites and we encourage you to read their privacy policies independently.
Changes to this policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about how we handle your data, please contact us at somacompany.uk@gmail.com
Last updated: May 2026
