Shipping policy
Shipping Policy
At Soma, we work hard to get your order to you as quickly and safely as possible.
Order processing
All orders are processed within 1 to 2 business days of being placed. Orders placed on weekends or public holidays will be processed the next working day. You will receive a confirmation email as soon as your order has been dispatched.
Delivery times
Standard delivery: 5 to 8 business days
Please note that delivery times are estimates and can occasionally be affected by high demand, weather conditions, or courier delays outside of our control.
Shipping costs
We offer free standard shipping on all orders over £69
International shipping
We currently ship to Any country. International delivery times may vary depending on your location and local customs processing. Please note that any customs duties or import taxes are the responsibility of the customer.
Lost or delayed orders
If your order hasn't arrived within the estimated delivery window, please contact us at somacompany.uk@gmail.com and we will look into it straight away.
Last updated: May 2026